Siemens – Communicating & Influencing with Impact

Overview - Workshop

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What is Included

The training workshop was delivered as a one day workshop.

Net Promotor Score (NPS)

Net Promotor Score is an industry best practice tool, that can be used to gauge the loyalty of customer relationships. A score of 50+ is deemed as excellent and a sore of 70+ is deemed as world class.

Our NPS Score is 86

The Outcome

  • Establish what makes effective conversations and create a list of evidence, to measure success.
  • Identify different methods of communicating & influencing for both open and hidden areas of influence.
  • Adapt your natural communication style to create win/win solutions using the Assertiveness Triangle & GROW Framework.
  • Apply what you’ve learnt to real work situations and identify what you can do differently to adapt your behaviour in the future.

Case Study Testimonial

“The trainer is enthusiastic, knowledgeable & really engaging, fun, interesting & would definitely recommend”