Communication is key in any workplace and most individuals complain that there is never enough communication. Good communication is what separates a great influencer from a poor one. If your audience fully understands what you’re communicating then it will eliminate potential downfalls and misunderstandings thus creating a happy, healthy and peaceful work environment.
But how do you know if you’re communicating effectively? Well, below we have highlighted some key points to get you on the right track…
1. Have a Two-Way Conversation
An email might seem less scary to send, but there’s always the chance of it being missed or the message getting lost in translation. Remember that people might read your email in a different tone, so what you think might be a joke can sometimes be misread. By having a two-way conversation either face to face or just by picking up the phone you will be able to convey the subject matter clearly and with ease. In our workshop we will examine the different communication channels that work best for you and others.
2. Encourage Discussions As an effective communicator you need to ensure that your audience is comfortable with communicating openly. Their opinions matter and when people are asked to give feedback, they feel valued. Open meetings and one on ones can improve confidence for people to speak up, get involved and contribute. This is something we cover in our ‘Communicating & Influencing with Impact’ workshop as we look at how to build effective rapport and how to develop a coaching structure for effective communication.
3. Positive Body Language It’s important to be aware of your own body language at work. You should communicate with a positive physical presence, such as maintaining eye contact, confident stance, being open and have a good balance between asking questions and listening attentively. If you want to increase your own self-confidence when communicating or learn how to motivate, engage and influence others, then our workshop can teach you all the do’s and don’ts.
4. Keep it Simple with Powerful Visuals There’s nothing worse than communication full of jargon, that loses your audience’s attention. You need to be aware of what you’re wanting to achieve and the background of your audience. If you want to leave a lasting memory then powerful visuals can play a role, a picture paints a thousand words. They don’t have to be complicated and often keeping things simple can be more powerful. A lot of people respond better to visual information, so keep this in mind when communicating to groups of people.
5. Points of Action
Great communication isn’t just the exchange of information. Great communication is the ability to influence others to think, feel or behave differently. End your communication with clarity of what you would like to happen next, consider how everyone in your audience can make a difference and be clear about expected timeframes of when things need to be done by. Following up on agreed actions are also important, so everyone knows you will deliver what is promised and there will be a discussion on anything that hasn’t been achieved. We can help you to identify your primary and secondary objectives, your points of action and how to influence with impact through our workshop.
Your ability to communicate determines your level of success. If you aren’t effective at communicating or influencing others, then our ‘Communicating & Influencing with Impact’ workshop is a must for you and you will learn some powerful tools and techniques to reach your goals and ensure success.
Effective communication will make your job so much easier, it’s a skill everyone should have. If you want to learn more about our workshops, then get in touch here.